Devolucion ropa pull and bear online
Bershka (and its digital version Bershka online) is a chain of clothing stores belonging to the Inditex group, owner of chains such as Zara, Zara Home, Stradivarius, Oysho, Massimo Dutti and Pull & Bear, among others. In this post we will analyze the terms and conditions of the Bershka online store from the point of view of a consumer who buys online in its e-commerce.
Deliveries will be exempt from VAT by application of the provisions of Article 21 of Law 37/1992, without prejudice to the application of taxes and duties in accordance with the regulations in force in each of these territories.
On the other hand, prices may change at any time (as in almost all online stores), but not once an order is confirmed. This means, in your favor, that if by Bershka’s mistake, a price appears extraordinarily low, you can «fight it», with this clause in hand:
All orders are subject to product availability. If there are difficulties in the supply of products or if there are no items left in stock, we will refund any amount you may have paid.
Www pullandbear com en
Beware of the purchases you make at Pull&Bear. I have returned two garments 30 days ago, confirmed on their website that they have received the merchandise, and after many calls and complaint mails, I am still waiting for the money to be credited. Now they have the clothes and the money. Good business!
They sent me a used garment. I open the package, and it gives off a strong smell of cologne that already seemed quite strange, I tried it on and when I put my hand in my pockets, I find a crumpled paper from a cashier.I have bought other times in physical store, and never had any mishap, but with this online purchase I have had a very bad experience. They should take extreme precautions with used and returned garments, especially considering the whole issue of the pandemic.
I have been trying for more than two weeks to get my money back for an order cancelled by pullandbear due to lack of stock, although it was still being sold. The order appears to be cancelled but I am being charged on my credit card. I have contacted them in every possible way and still have not received any response. Very bad customer service.
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However, the fact of not being able to try them on beforehand often pushes us back in order to save us a return process that we often judge to be more cumbersome than it really is.
Once you have requested the return, you can choose if you want Zara to send a carrier to pick up the item, which must be packed in the same package in which you received it. The address you provide to the carrier does not have to be the same address you asked for the original order to be sent to.
Process your return first at the Online Returns Center. There, if the product was sold by Amazon.com, select your refund option. If the product was sold by a third-party seller, click «Submit Return Request».
Print your return label. Insert the return authorization in your package and attach the shipping label to the outside. It is important that if you still have the manufacturer’s box or packaging, you use it to return the product.
-No, one of the privileges of the BSC members is to enjoy free shipping costs, but as far as the return costs are concerned, the customer will have to assume the return costs to our facilities in Girona.
-No, you would have to send us the package by post and include with the returns form the receipt of the shipping costs, so that we can reimburse you. This shipment should be made in the most economical way possible. We recommend the ordinary mailing of Correos. Remember to send us inside the package to be returned the receipt with the amount of the handling fees.
-We will send you an email notifying you as soon as we start to manage it and in the case that you ask for something in exchange, we will send you the confirmation of the new order to your email as it would happen with any other order.